Privacy Policy

This Privacy Policy explains how CorporateDiwaliGifts.shop collects, uses, stores and protects information shared by visitors through this website. By accessing this website or submitting an enquiry, catalogue request or quotation request, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact us or submit an enquiry, we may collect the following information:

• Name
• Company Name
• Email Address
• Phone Number
• Delivery City
• Estimated Quantity
• Budget
• Product Preferences
• Branding Requirements
• Required Delivery Date
• Any additional information shared through enquiry forms or communication

We may also automatically collect certain technical information such as your browser type, device information, IP address, pages visited, referral source and website usage statistics.

2. How We Use Your Information

Your information may be used to:

• Respond to your enquiries
• Share product catalogues and quotations
• Recommend suitable corporate gifting solutions
• Contact you via Phone, Email, SMS or WhatsApp
• Process and manage orders
• Coordinate branding, packaging and delivery
• Improve our products, services and website experience
• Prevent fraud, misuse or unauthorized activities
• Comply with applicable legal and regulatory obligations

3. Communication & Marketing

We may contact you regarding your enquiry, quotation, order updates or catalogue request. From time to time, we may also send relevant product updates, festive gifting ideas or promotional offers. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

4. Cookies

Our website may use cookies and similar technologies to improve website performance, analyse visitor behaviour and remember your preferences.

You may disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share information only when necessary with:

• Authorised employees and team members
• Product manufacturers and suppliers
• Packaging and branding partners
• Courier and logistics providers
• Website hosting and technology service providers
• CRM, analytics and communication platforms
• Government authorities when legally required

Where gifts are delivered directly to employees or recipients, delivery details may be shared with logistics partners solely for shipment purposes.

We never sell or rent your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical and organisational safeguards to protect your information against unauthorised access, misuse, disclosure or loss. While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to respond to enquiries, complete orders, maintain business records and comply with applicable legal obligations. Information that is no longer required may be securely deleted or anonymised.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of eligible information
• Withdraw previously given consent
• Stop receiving promotional communications
• Raise a privacy-related concern or complaint

For security purposes, we may verify your identity before processing certain requests.

9. Information About Gift Recipients

If you provide names, addresses or contact details of employees, clients or other gift recipients, you confirm that you are authorised to share such information. Recipient information will only be used for personalisation, communication and delivery of gifts.

10. Third-Party Links

This website may contain links to external websites or third-party services. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for businesses and adult users. We do not knowingly collect personal information from individuals below 18 years of age.

12. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in our services, website functionality or legal requirements. Any changes will be published on this page together with the revised "Last Updated" date.

13. Contact Us